Privacy Policy

What this page covers

This Privacy Policy explains how Aligned Athlete collects, uses, stores, and protects your personal information when you use our website, client portal, booking system, and services. It also describes your rights and how to contact us with questions.

Information we collect

We collect information you provide directly, including:

• Name, email address, and phone number
• Account login credentials managed by our authentication provider
• Booking details, session preferences, and notes you choose to share
• Payment information, processed securely by our payment provider
• Communications sent through the client portal or email

We also collect limited technical information automatically, such as your IP address, browser type, and pages visited, to help keep the site secure and functional.

How we use your information

We use your information to:

• Provide and schedule services
• Process payments and manage memberships
• Communicate about bookings, account activity, and practice updates
• Maintain the security and performance of the site and portal
• Send optional marketing emails if you have opted in

Payment processing

Payments are processed by Stripe. We do not store full credit card details on our servers. Stripe handles payment data according to its own privacy and security practices. By making a purchase, you agree to Stripe's terms and privacy policy.

Email marketing

If you sign up for newsletters or marketing emails, your email address may be stored and sent through our email marketing provider. You can unsubscribe at any time using the link in any marketing email.

Cookies and analytics

We may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how the site is used. You can manage cookie preferences through your browser settings.

Data retention

We keep your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. You may also have the right to object to certain processing or to request a copy of your data. To make a request, contact us at the email below.

Security

We use industry-standard security measures to protect your information, including encryption in transit and access controls. No system is completely secure, and we cannot guarantee absolute security.

Third-party services

Our site relies on trusted third-party providers for hosting, authentication, payments, email, and analytics. These providers only access data needed to perform their services and are contractually or technically bound to protect it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Contact

For privacy questions or data requests, contact management@alignedathleterx.com.